Parking FAQ

These questions and answers have been compiled to assist you with common parking permit enquiries.  Please check the list below to see if your question is already answered.

How do I purchase a parking permit?

Internet payments will be accepted via the UWS iPay site accessible via the UWS home page, www.uws.edu.au - Quick Links – UWS Parking Permits.

Click on iPay and this will give you the option of paying immediately by using a credit card or if you wish to pay later complete and print off the Internet Order form.  This will then give you the options to either:

- Pay in person at any Post Office (EFTPOS, cash, credit card or cheque)
- Pay from a bank account using BPAY or POST Billpay
- Pay over the phone
- Pay by mailing a cheque to a UWS Post Office box.

Further details to make these payment options are printed on the Internet Order form.

UWS employees can access the parking application form online.

Note:  Casual staff are unable to make parking payments via salary deduction or salary sacrifice.

Paid parking operates on a permit system on all campuses except Westmead which is a commercial site and Blacktown where the precinct is shared with TAFE.

Annual parking permits are valid up to 31 December, of the year of purchase.

Daily permits are available for purchase from the permit machines located at the campus entrances or in car parks on Bankstown, Campbelltown, Hawkesbury, Parramatta and Penrith campuses.  Daily parking permits must be clearly visible on the driver’s side of the dashboard.

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How do I receive my permit?

All Parking permits will be sent via mail as per the address details you provide on your parking application form.

Parking permits will be issued within ten days of receipt of your parking application and payment notification.

What if I have access to more than one vehicle?

Parking application forms provide the option to nominate two vehicles per parking permit.
 
Parking permits are electrostatic and can be transferred between the two nominated vehicles.

What if I ride a motorcycle?

Motorcycle owners parking at the University are required to purchase a valid UWS Parking Permit. Once purchased you will need to register your permit number and motorcycle registration with the Security Office on the campuses you will be attending.
 
Motorcycle parking zones are available at the following campuses:
 
Bankstown - 4 Spaces
Campbelltown - 7 Spaces
Hawkesbury - 6 Spaces
Kingswood - 48 Spaces
 
Please ask Security Staff at your campus where the motorcycle bays can be found. At all other campuses you will need to park in a general car parking bay.

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What is the difference between Salary sacrifice and salary deduction?

Salary sacrifice (sometimes referred to as salary packaging) allows an employee to receive part of their salary in the form of benefits which reduces PAYG tax.  The University pays for particular benefits on your behalf from your total gross wage, rather than you paying for the benefits from your net wage.

Salary deductions are payments made to third parties, deducted on your behalf from your net wage (after tax).

When will I know if my request for a reserved parking permit (red / blue) has been successful?

An approval code will be emailed to you within seven (7) days if your request for a Dedicated Reserved (red) or Communal Reserved (blue) parking permit has been successful.

You will be notified by email if your request for a Dedicated Reserved (red) or Communal Reserved (blue) parking permit has been unsuccessful and your details will be added to the waitlist for your nominated campus.

How do I obtain a receipt for my parking permit when using iPay?

Using iPay for purchasing your parking permit, there are three forms of confirmation of your transaction:

1. If your transaction is successful a Payment Record will appear on screen, this process may take a few seconds. Please print the Payment Record for proof of purchase.
   
2. If you require a Tax Invoice, a separate icon on the bottom toolbar will appear.  Select this icon to print a Tax Invoice.
   
3. Via the email address provided on your parking application form you will receive an email notification of your parking permit purchase from the National Secure Internet Payment System.

If you lose connection to the NAB site, while waiting for your printable Payment Record to appear on screen, please refer to your email account before applying for another parking permit. 

The NAB site will confirm your parking transaction via the email address you have provided on your parking application form.

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What do I do if the permit machine is out of order?

If a daily permit machine is out of order, proceed to Security and advise the number of the permit machine and Security will direct you to another permit machine or to a specific parking area.

What do I do if I cannot find a parking bay?

In the event that you are unable to find a parking bay, proceed to the Security office on your campus and a Security Officer will advise you where to park.

Security offices are located in the following buildings:
Bankstown – 10 (Telephone: 9772 6480)
Campbelltown – 21 (Telephone: 4620 3103)
Kingswood - K134 (Telephone: 4736 2431)
Parramatta / Westmead – EB (Telephone: 9685 9169)
Richmond / Hawkesbury - J9 (Telephone: 4570 1177)
Werrington – AK (Telephone: 9678 7700)

During the course of the day there is a continual movement of staff and students across all campuses freeing up parking bays.

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