Business Process Management (BPM) Report

Business Process Management Practice in Australian Organisations - Status and Potential report (2007)

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This report present the results of analysis of a survey which was conducted in September 2007 by researchers at the Centre for Industry and Innovation Studies (CInIS) at the University of Western Sydney (UWS) aiming to establish the current state of adoption and use of business process management practice in Australian organisations.

The report covers a detailed analysis of the findings of this study aiming to assist organisations:

• develop a clear understanding of the current state of BPM practices in Australian organisations
• learn from other organisations about their BPM deployment experiences
• become familiar with latest BPM tools and services and their usage by Australian organisations.

This survey is based on the questionnaire sent to 4000 organisation in Australia. The contents of this report are the analysis of 111 usable responses received during October and November 2007.

This is the first published comprehensive report about the current state of adoption and use of BPM practice in Australian organisations. The report conveys a well-balanced view from business and IT, as well as private and public sectors. The findings of the study will assist organisations to:

• develop a clear understanding of the current state of BPM practices in Australian organisations
• assess their own BPM maturity level
• identify their own process maturity gap and plan for improvements
• learn from other organisations about their BPM deployment experiences and develop more confidence in their planning and implementation of BPM initiatives
• find out about the latest available BPM tools and services and their popularity
• learn about BPM standards and the level of usage by other organisations.

Download full report on Business Process Management Practice in Australian Organisations - Status and Potential

For more information please contact:
Centre for Industry and Innovation Studies
University of Western Sydney
Locked Bag 1797
PENRITH SOUTH DC NSW 1797
Australia
Phone: +61-2-9685 9191
E-mail: bpmresearch@uws.edu.au

Mr Dash Forghani & Dr Vijay Khandelwal