2011 Presentations

Professional Staff Conference Presentations

Presentations from the 2011 Professional Staff Conference held 9 June at the ANZ Stadium are listed below:

Concurrent Session 1

Darren Greentree & Jerry Koleth
Understanding cost structures to support fact based decision making (opens in a new window) (PDF, 807Kb)

Philip Costley & Vickie Robinson
Why on earth? Getting the most from your office IT (opens in a new window) (PDF, 3.9Mb)

Neil Durrant & Kerrin Paterson
The right information to the right people at the right time (opens in a new window) (PDF, 5.0Mb)

Deborah Moldrich
The Contact Service Centre: Supporting outsourced customer service at UWS (opens in a new window) (PDF, 435Kb)

Leonid Grebennikov & Kim Jarvis
UWS online system for tracking and improving community engagement (TICE) (opens in a new window) (PDF, 6.0Mb)

Concurrent Session 2

Dr Sev Ozdowski
Working with equity and diversity for respect and inclusion at UWS (opens in a new window) (PDF, 238Kb)

Dr Tosin Famakinwa
Internal client feedback on laboratory technical support at School of Engineering (opens in a new window) (PDF, 1.4Kb)

Darren Greentree
Financial engagement through technology support (opens in a new window) (PDF, 976Kb) 

Sue Bell & Elizabeth Dlugon
What is orientation and transition? Ask us (opens in a new window) (PDF, 668Kb)

Bob Burnell, Phillip Marler & Bev McSpadyen
Compass - Where are we now? (interactive session)

Concurrent Session 3

Jennie Nelson
Professioanl development opportunities for profesional staff: Thinking beyond UWS and beyond Australia (opens in a new window) (PDF, 1.2Mb)

Dr Shane Griffin
Challenges of surviving a laboratory renovation (opens in a new window) (PDF, 1.3Mb)

John Clifford
Organisational strength program (opens in a new window) (PDF, 491Kb)

Laura Haseldine
Put me through to the human - finding a balance between computerised and human interaction (opens in a new window) (PDF, 713Kb)

Rose Howson & Christine Booth
AHEGS: Building the puzzle - enhancing document quality (opens in a new window) (PDF, 387Kb)

Concurrent Session 4

Fiona Cameron
What's innovative at UWS? Lots! (opens in a new window) (PDF, 742Kb)

Kris Ambrose & Davorka Bilic
Managing UWS hazardous chemicals through Chemwatch (opens in a new window) (PDF, 5.4Mb)

Phil Clark
The next step on the procurement journey (opens in a new window) (PDF, 588Kb)

Andrew Lewandowski
Why can't I book that room? (opens in a new window) (PDF, 84Kb)

Mark Kearns & Catherine Fitzgerald
Joining the dots - connections to quality (opens in a new window) (PDF, 1.4Mb)

Concurrent Session 5

Dr Kerry Hudson
UWSCollege - opportunity and success for residents of GWS (opens in a new window) (PDF, 1.3Mb)

Dr Mithra Fernando
Technical service request (TSR) process (opens in a new window) (PDF, 4Mb)

David Sault
Financial engagement through financial sustainability (opens in a new window) (PDF, 489Kb)

Cheryl Murray
The benefits of a virtual newsletter (opens in a new window) (PDF, 1.4Mb)

Jen Dollin
SURFS up at UWS (opens in a new window) (PDF, 892Kb)