Tutorial Registration FAQ
What is a tutorial?
What is Tutorial Registration?
When does Tutorial Registration open for my units?
What do I need to register?
What if I don’t have a computer?
Can anyone help me register?
Why can't I log in?
Why does the system run slowly?
Why can't I connect to PlatformWeb?
Why is the name of my School different?
I added a unit. Why can’t I see it in PlatformWeb?
What are unit levels?
Can I choose a tutorial on a campus other than my home campus?
Why isn’t there any timetable information available for my unit?
Why isn’t there a timetable button for my unit in online Tutorial Registration?
Do I need to register for all of the different activity types available in a unit?
What if the tutorial I want to register in is 'Not Open'?
What does it mean if the tutorial I want to register in is 'Not Enabled'?What does it mean if the tutorial I want to register in is 'Restricted'?
What if the tutorial I want to register in is full?
I can’t make any of the tutorial times listed. What do I do?
Why didn’t I receive confirmation after I submitted my selection?
Can I change my registration?
Can I change tutorials?
Tutorials are generally small classes of about 25 students, which last about one or two hours. Usually tutorials are used to discuss and debate the lecture material and have an emphasis on student-teacher interaction and class participation. The term 'tutorial' can also refer to classes like practicals, seminars and workshops.
Most tutorials have compulsory attendance requirements. Check the unit outline for each of your units to make sure you don’t risk failing the requirements of that unit.
Tutorial Registration is how you put together your timetable at UWS. For each unit you are studying, we will give you a list of class times that are available and you can register into the one you want to attend using Platform Web. As there are only limited places in each class Tutorial Registration works on a first in, first served basis.
In all cases you should use the online Tutorial Registration system to check the opening times for your units. The column titled ‘Opening Times’ will detail when each of your units opens for Tutorial Registration.
To register for your tutorials you will need:
You can use the computer labs on any UWS campus to complete your Tutorial Registration.
Yes. To find out about help available, visit the Tutorial Registration help webpage.
When Tutorial Registration opens the system is processing thousands of requests from students, which puts on load on the server and can slow the performance of the system. If you continuously refresh your webpage it will also increase the load on the system and slow performance further.
Sometimes the system is under so great a load that you cannot connect to online Tutorial Registration. This can occur in the 20 minutes following the Tutorial Registration opening times. Try again in 10 or 15 minutes. If you still can't connect, contact the Tutorial Registration Hotline on 02 9852 5471 (if overseas +612 9852 5471). The Tutorial Registration Hotline is open during the Tutorial Registration period.
The University has undergone a high level restructure so you may notice some changes to your school’s name. See the School Structure 2012 webpage for more information on these changes. The name of the school your unit belongs to is at the top of the UWS Handbook page for that unit and is also listed in Platform Web and MySR.
Units are graded level 1, 2, 3, 4 and in limited cases 7. Units are rated based on their difficulty, with the rating also loosely corresponding to the year you would study them (level 1 units are generally first year units). You can find out a unit’s level in advance by looking it up in the UWS Handbook, but we will also make it clear in Platform Web and MySR.
You can only register in tutorials on the campus that you are enrolled in for that unit.
You can request permission from your Head of Program to enrol in a unit on a campus other than your home campus (listed in ‘Course details’ in MySR) by submitting a Rule Waiver eForm.
You will need to contact the School office that runs the unit to clarify whether or not they intend to timetable the unit.
This could be because your enrolment in that unit is either UNCONFIRMED (which means you need to confirm your enrolment in MySR) or INVALID (which means you have not met the course and unit rules). Check the ‘Enrolment Status’ column in online Tutorial Registration and make any necessary enrolment changes in MySR.
The comments in the timetable for each unit will explain exactly what you have to register in for the unit. You may need to register separately for tutorials, laboratories and practicals for the same unit. Sometimes registration in lectures is also required.
You may find that the activities that you need to register for are grouped together within the unit so that you only need to register once.
This means the unit has not opened for Tutorial Registration. Check the ‘Opening Time’ column in your Tutorial Registration table. Two units in the same school may have different opening times due to their unit level.
A class may not be enabled because:
You will need to select another tutorial time. If all of the tutorials in the unit are full you may need to change your enrolment. If you must complete the unit for your course, contact the Unit Coordinator for advice. Some tutorial times are more popular than others so you may not always get your first choice.
If you’re a full-time student, it is expected that you can be available on campus five days a week. This means you need to plan your work and social life around your study.
In extenuating circumstances, you may be eligible to change your tutorial time by appealing to your School via a <Change of Tutorial Form>. To be considered you must already be registered in a tutorial and you will need to provide evidence to support your extenuating circumstances.
This is probably because the system is under load. You need to either wait for a while or keep trying until you receive the confirmation page with your selected activities highlighted.
Your registration is confirmed if the tutorials that you have selected are highlighted by a grey bar when you log in to Platform Web and view your timetable details.
Yes, you can change your tutorial choice at any stage leading up to the start of session, provided there is space. Simply return to the online Tutorial Registration system and select a new tutorial time. You can change your registration details up to five times for each unit.
To find out if you are eligible to change tutorials please visit the Changing tutorials webpage.
What is Tutorial Registration?
When does Tutorial Registration open for my units?
What do I need to register?
What if I don’t have a computer?
Can anyone help me register?
Why can't I log in?
Why does the system run slowly?
Why can't I connect to PlatformWeb?
Why is the name of my School different?
I added a unit. Why can’t I see it in PlatformWeb?
What are unit levels?
Can I choose a tutorial on a campus other than my home campus?
Why isn’t there any timetable information available for my unit?
Why isn’t there a timetable button for my unit in online Tutorial Registration?
Do I need to register for all of the different activity types available in a unit?
What if the tutorial I want to register in is 'Not Open'?
What does it mean if the tutorial I want to register in is 'Not Enabled'?What does it mean if the tutorial I want to register in is 'Restricted'?
What if the tutorial I want to register in is full?
I can’t make any of the tutorial times listed. What do I do?
Why didn’t I receive confirmation after I submitted my selection?
Can I change my registration?
Can I change tutorials?
What is a tutorial?
Tutorials are generally small classes of about 25 students, which last about one or two hours. Usually tutorials are used to discuss and debate the lecture material and have an emphasis on student-teacher interaction and class participation. The term 'tutorial' can also refer to classes like practicals, seminars and workshops.
Most tutorials have compulsory attendance requirements. Check the unit outline for each of your units to make sure you don’t risk failing the requirements of that unit.
What is Tutorial Registration?
Tutorial Registration is how you put together your timetable at UWS. For each unit you are studying, we will give you a list of class times that are available and you can register into the one you want to attend using Platform Web. As there are only limited places in each class Tutorial Registration works on a first in, first served basis.
When does Tutorial Registration open for my units?
In all cases you should use the online Tutorial Registration system to check the opening times for your units. The column titled ‘Opening Times’ will detail when each of your units opens for Tutorial Registration.
What do I need to register?
To register for your tutorials you will need:
- a Windows based PC (Platform Web should also run on a Mac using Internet Explorer)
- access to the internet
- your student ID
- to have activated your MyUWSAccount
- to have completed enrolment into your units
Registration on smartphones and tablets is not recommended. If you have problems, you should use a PC at the UWS computer lab on your campus.
What if I don’t have a computer?
You can use the computer labs on any UWS campus to complete your Tutorial Registration.
Can anyone help me register?
Yes. To find out about help available, visit the Tutorial Registration help webpage.
Why can't I log in?
- Did you enter your UWS student number (eight digits long) in the MyUWS Account Username box?
- Are cookies enabled on your browser? They need to be enabled (but they should be by default on Netscape and Explorer browsers).
- Have you changed your password at some time?
If you still can’t log in contact the IT Service Desk for help (with log in problems only) on (02) 9852 5111.
Why does the system run slowly?
When Tutorial Registration opens the system is processing thousands of requests from students, which puts on load on the server and can slow the performance of the system. If you continuously refresh your webpage it will also increase the load on the system and slow performance further.
Why can't I connect to PlatformWeb?
Sometimes the system is under so great a load that you cannot connect to online Tutorial Registration. This can occur in the 20 minutes following the Tutorial Registration opening times. Try again in 10 or 15 minutes. If you still can't connect, contact the Tutorial Registration Hotline on 02 9852 5471 (if overseas +612 9852 5471). The Tutorial Registration Hotline is open during the Tutorial Registration period.
Why is the name of my School different?
The University has undergone a high level restructure so you may notice some changes to your school’s name. See the School Structure 2012 webpage for more information on these changes. The name of the school your unit belongs to is at the top of the UWS Handbook page for that unit and is also listed in Platform Web and MySR.
I added a unit. Why can’t I see it in PlatformWeb?
It takes up to two hours for any changes you make to your enrolment in MySR to be reflected in Platform Web. You should not plan to make changes to your enrolment on the day of your Tutorial Registration.
If you still can’t see units you have added after three hours, double check that your enrolment is correct in MySR and if so, call the Tutorial Registration Hotline on 02 9852 5471 (if overseas +612 9852 5471). The Tutorial Registration Hotline is open during the Tutorial Registration period.
What are unit levels?
Units are graded level 1, 2, 3, 4 and in limited cases 7. Units are rated based on their difficulty, with the rating also loosely corresponding to the year you would study them (level 1 units are generally first year units). You can find out a unit’s level in advance by looking it up in the UWS Handbook, but we will also make it clear in Platform Web and MySR.
Can I choose a tutorial on a campus other than my home campus?
You can only register in tutorials on the campus that you are enrolled in for that unit.
You can request permission from your Head of Program to enrol in a unit on a campus other than your home campus (listed in ‘Course details’ in MySR) by submitting a Rule Waiver eForm.
Why isn’t there any timetable information available for my unit?
You will need to contact the School office that runs the unit to clarify whether or not they intend to timetable the unit.
Why isn’t there a timetable button for my unit in online Tutorial Registration?
This could be because your enrolment in that unit is either UNCONFIRMED (which means you need to confirm your enrolment in MySR) or INVALID (which means you have not met the course and unit rules). Check the ‘Enrolment Status’ column in online Tutorial Registration and make any necessary enrolment changes in MySR.
Do I need to register for all of the different activity types available in a unit?
The comments in the timetable for each unit will explain exactly what you have to register in for the unit. You may need to register separately for tutorials, laboratories and practicals for the same unit. Sometimes registration in lectures is also required.
You may find that the activities that you need to register for are grouped together within the unit so that you only need to register once.
What if the tutorial I want to register in is 'Not Open'?
This means the unit has not opened for Tutorial Registration. Check the ‘Opening Time’ column in your Tutorial Registration table. Two units in the same school may have different opening times due to their unit level.
What does it mean if the tutorial I want to register in is 'Not Enabled'?
A class may not be enabled because:
- The unit is not using online registration, check for messages on that unit's ‘Notes’ in Platform Web. Contact the School if you need more help.
- The class may be reserved and may or may not open depending on enrolment numbers. Select another class and check back later.
What does it mean if the tutorial I want to register in is 'Restricted'?
The unit may be reserved for students from a particular course. Select another class.
What if the tutorial I want to register in is full?
You will need to select another tutorial time. If all of the tutorials in the unit are full you may need to change your enrolment. If you must complete the unit for your course, contact the Unit Coordinator for advice. Some tutorial times are more popular than others so you may not always get your first choice.
I can’t make any of the tutorial times listed. What do I do?
If you’re a full-time student, it is expected that you can be available on campus five days a week. This means you need to plan your work and social life around your study.
In extenuating circumstances, you may be eligible to change your tutorial time by appealing to your School via a <Change of Tutorial Form>. To be considered you must already be registered in a tutorial and you will need to provide evidence to support your extenuating circumstances.
Why didn’t I receive confirmation after I submitted my selection?
This is probably because the system is under load. You need to either wait for a while or keep trying until you receive the confirmation page with your selected activities highlighted.
Your registration is confirmed if the tutorials that you have selected are highlighted by a grey bar when you log in to Platform Web and view your timetable details.
Can I change my registration?
Yes, you can change your tutorial choice at any stage leading up to the start of session, provided there is space. Simply return to the online Tutorial Registration system and select a new tutorial time. You can change your registration details up to five times for each unit.
Can I change tutorials?
To find out if you are eligible to change tutorials please visit the Changing tutorials webpage.
