Confidentiality

Dear Counselling,

I need some help coping with university, life and work. It’s completely overwhelming for me and it’s having an impact on my uni work. I think counselling would be really good, but I’m worried about my lecturers and tutors finding out. I don’t want them to find out I’m seeing a counsellor and treat me differently or fail me. Is there any way I can stay anonymous? - Anonymous

 

We get this question a lot. Counselling at UWS is completely confidential. That means no one will know you’ve come to see us unless you tell them or you give permission for us to tell them. Coming to see us might even help with your studies as we can help you apply for special consideration if necessary.

The only time we’ll release your information without your permission is if somebody’s safety is at risk or we’ve been subpoenaed. Feel free to contact us if you have any more questions.

(This question and answer is a part of eCounselling. If you have a question please submit it online. Please note this is not a good way to deal with crisis situations. If we are concerned about your safety we may call you to check on your welfare. If you need to make an appointment, please call (02) 9852 5199 or visit the Counselling Service on your campus. Lifeline is also available 24 hours a day on 13 11 14)