Student Central

Have a question? We're your first point of contact for information, advice, forms and referrals to other services.


  • The College students: The College Student Centre on Bankstown and Penrith (Kingswood) campuses have now moved and are located in Student Central. The location of each Student Central is in the 'Contact details' section below


We can help with general advice and issues including:

  • general enquiries and referrals
  • enrolment and fees
  • exams and results
  • graduation
  • applying for and issuing travel concessions
  • applying for and producing Student ID cards
  • picking up a form or brochure
  • lodging paper based forms
  • getting help lodging an eForm

Contact details

You can contact us by phone, just call the Student Central Infoline on 1300 668 370 and follow the prompts to be directed to the right person:

  • Western Sydney University students – choose option one
  • Western Sydney University Online students – choose option two
  • Western Sydney University, The College students - choose option three

You can also send us an email at

Student Central locations
Campus Location
Bankstown Building 1
Campbelltown Building 5
Hawkesbury Building K4
NirimbaBuilding U8
Parramatta Building EJa
Parramatta City Ground floor
Penrith (Kingswood) Building K, Room 1.16
Westmead PrecinctBuilding J

Opening hours

All Student Central offices generally operate from 9.00am to 5.00pm Monday to Friday and are closed on public holidays.

During exam periods we extend our hours of operation to align with the hours of the exam timetable.

Parramatta campus (South) Student Central will be open from 10.00am til 2.00pm on the following Saturdays throughout 2016:

  • 16 January
  • 20 February
  • 19 March
  • 26 March (for Autumn census date)
  • 16 April
  • 21 May
  • 18 June
  • 16 July
  • 20 August 
  • 27 August (for Spring census date)
  • 17 September
  • 15 October
  • 19 November
  • 17 December

Important links