eduroam - visitors to UWS

eduroam® is coming to UWS

UWS expects to begin participating in eduroam® in the near future. In the meantime, the information provided on these pages allows you to gain an understanding of the services eduroam® will provide for both visitors to UWS and UWS eduroam® users.

These pages will be updated when participation commences.

This page is aimed at visitors using eduroam® facilities while attending University of Western Sydney (UWS) campuses. UWS staff and students intending to use eduroam® at other participating organisations should visit the UWS staff and students page for information.

• UWS staff and students
• Support
• Conditions

What is eduroam®?

eduroam® is a TERENA registered trademark, and an abbreviation of educational roaming. Members of participating organisations worldwide are able to securely and wirelessly access the Internet using their regular wireless login credentials while visiting any other participating organisation.

eduroam® users no longer need to obtain a guest user account at organisations they visit, as they would have had to in the past.

How do I get access to eduroam®?

Access to eduroam is granted by your home organisation (participating organisations only). You will need to ensure that your home organisation has given you the level of access required.

Your login credentials (user ID/login name and password) will be provided by your home organisation and will generally be in the format username@your_organisation's_domain.

Where can I use eduroam® at UWS?

Once eduroam® becomes operational, visitors will be able to access eduroam® at all AirUWS-Lite wireless hotspots on UWS campuses. Please see the maps linked below for more detail.

• Bankstown (opens in a new window) (JPG, 589Kb)
• Blacktown (opens in a new window) (JPG, 796 Kb)
• Campbelltown (opens in a new window) (JPG, 362Kb)
• Hawkesbury (opens in a new window) (JPG, 559Kb)
• Parramatta (opens in a new window) (JPG, 1271Kb)
• Penrith (Kingswood) (opens in a new window) (JPG, 1032Kb)
• Penrith (Werrington North) (opens in a new window) (JPG, 919Kb)
• Penrith (Werrington South) (opens in a new window) (JPG, 604Kb) 

What can I do with eduroam?

Initially, eduroam® at UWS will support access to:

• The web, via any standard web browser (HTTP and HTTPS protocols)
• Email (via POP3, IMAP and SMTP protocols) 
• Skype
• VPN (via PPTP VPN and IPSEC VPN)

Connecting

Note (TTLS and PAP): Visitors to UWS using Microsoft Windows based laptops will need to install TTLS client software before accessing the UWS eduroam® wireless network. Visitors using other operating systems (eg, MacOS and Linux) will generally find they have a TTLS client already installed.

One suitable TTLS client may be purchased from SecureW2. A 30 day evaluation version is available, however, for longer term use you must buy a licence. Users may also be able to locate alternative, free software, such as the open source 802.1x OpenSEA Supplicant. TTLS client software is not provided, supported, or endorsed by UWS.

Security

eduroam® uses the most secure encryption and authentication standards available.

Where can I use eduroam® outside of UWS?

Visit the eduroam® website (opens in a new window) for maps showing participating organisations worldwide.

Support

The first point of support for visitors using eduroam® at UWS is this web page and associated information. eduroam® users should review the information found here before contacting the IT Service Desk for further support.

UWS will provide visitors with support for connection problems within its network, however, it may be necessary for you to contact your home institution for additional support.

UWS IT Service Desk

Telephone: 02 9852 5111
Extension: 5111
Fax: 02 9678 7191
Email: servicedesk@uws.edu.au

Conditions

All use of information technology systems at UWS is governed by local laws, the IT Acceptable Use of Resources Policy and other relevant University policies. Visitors using eduroam® at UWS must also abide by their home institution's policies. In the event of any conflict between policies, the most restrictive will apply. In accordance with various UWS policies, use of IT systems at UWS is logged and such logs may be subpoenaed as evidence or used for other investigative purposes.

In addition, all users of eduroam® are required to comply with the eduroam® national policy for Australia and New Zealand. (opens in a new window)

eduroam® Internet access is not filtered. Use of eduroam® is restricted to persons over 18.

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