Computer Equipment

Purchase of Computer Equipment

How do I purchase computer equipment?

Information Technology Procurement (ITP) is responsible for the acquisition of computers and related equipment on behalf of the University. Our aim is to provide University Schools and Divisions with total IT solutions to fulfill their business needs, via accurate advice and expertise in the key areas of procurement, deployment, disposal and asset management.

In line with our aim, we hope that we can make your purchase an easy one. Before we discuss the ordering process, we would like to encourage all clients to seek the advice of the ITP team so we can ensure that your purchases will meet your needs for today and the future.

What we will do for you:

• Assess your needs and how they fit within the UWS IT environment
• Resolve software licensing issues
• Ensure that new equipment is compatible with old, and if not, advise on solutions
• Assist you to remain within UWS Standard Operating Environment recommendations, which guarantees full support from ITS
• Ensure that we are helping you plan for the future.

Given that acquiring IT equipment is a specialised area, we hope that you will rely on the expertise of our team to assist you with making selections.

How to order?

ITP Client Account Officers assist Schools and Divisions on a daily basis.

1. Contact ITP by emailing your Client Account Officer at ITP@uws.edu.au.
2. Provide the following information to your Client Account Officer:
   • Cost Centre
   • Project
   • General Ledger Code
   • Campus Code
   • Entity Code
3. Your Client Account Officer will email you a pdf quote.

If you would prefer to talk to a member of the team, plase contact us on extension 7ITP (7487), and select the menu option that relates to your needs.

Choosing a computer

Only computers meeting UWS standards receive full ITS support at no additional charge. Commonly supplied equipment includes:

• Standard desktop - UltraSlim Build (opens in a new window)
• Standard tower - Tower Build (opens in a new window)
  
• Standard laptop - Lenovo T520 Notebook (opens in a new window)
  
• Lightweight laptop - Lenovo X220 Netbook (opens in a new window)
• Tablet - Lenovo X220 Tablet (opens in a new window)

What if I am unable to read my quote in the file format ITP have sent?

Adobe Acrobat Reader is needed to open this file. Acrobat Reader is included on all standard UWS computers and is also available for download free of charge from the Adobe website.

^ Back to top

How do I turn my quote into an order?

This is where we have made your job super easy! You only need to:

• carefully check the order details and advise your Client Account Officer if any changes are needed,
• complete and sign the following fields:
  
  • Requisitioned By:
  • Approved By:
• fax the signed order to extension 7488 (externally 02 9678 7488) for processing by the ITP team.

How do I chase an order?

Contact your Client Account Officer. We strive to provide a pro-active service, so we hope that we have contacted you about any delays long before you have a need to chase an order.

How do I get delivery of my goods?

ITP staff specialises in the deployment of products. Most products will be delivered to you direct from our vendors, but sometimes they will arrive in our store. On these occasions our friendly staff will contact you to make arrangements for delivery. Please contact your Client Account Officer if you have any questions relating to deliveries.

Can I purchase IT equipment on my UWS Corporate Credit Card?

No. All IT purchases must be processed through ITP. UWS Corporate Credit Card Policy states that no IT equipment can be purchased on University corporate credit cards.

What if I have a question that is not covered here?

The ITP team will be happy to respond to your questions. We try to make it our culture to be one step ahead of you but if for some reason this does not happen please contact us.

Remember . . . . ITP – Our job is to serve you.

Personal purchases of desktop and laptop machines

The following vendors have offered UWS staff and students discounted pricing for computers bought directly from the vendor's web site. Any purchases are completely private and all details are between you and the vendor. UWS is not responsible for any transaction, warranty, or related issues. Machines purchased under these agreements are not supported by the University.

Lenovo and Hewlett Packard

For more information, please see Discount Computer Purchases (MyUWSAccount login required).

Personal Software

Some Microsoft software can be purchased by staff at heavily discounted prices under the Microsoft/CAUDIT Work at Home Agreement (staff login required).

Disposal of Computer Equipment

Please see the new Disposal of computer equipment page.

^ Back to top