Service Quality Survey

The 2012 IT Service Quality Survey is now closed.

Thank you to the many staff and students who took the time to participate and provide us with invaluable feedback regarding current IT services provided and possible areas for improvement.

Our vendor, Systems Thinking, is currently compiling and analysing your responses and will shortly provide UWS with the results. These will be made available here as soon as possible, so that you are able to compare your responses with your fellow participants.

The benchmarking results will be posted later in the year as we need to wait for all other participating Australian and New Zealand universities to complete their own surveys and to have their results compared.

Congratulations to our lucky prize draw winners!

By taking just 10 minutes out of their busy day to participate and complete our survey these lucky people have won:

Student Draw

1st Prize - iPad 3

  • Susan Furlong

2nd and 3rd Prizes - iPod

  • Nagma Khalid
  • Imran Khalid

Staff Draw

1st Prize - iPod

  • Karen Martin

Big congratulations to all our winners!

You hold the key to a better IT!

Please remember that all survey responses remain anonymous and confidential regardless of whether or not you chose to enter these draws.