How's and Why's of Process Mapping

Facilitator/Trainer Grisel Garriera - University of Technology Sydney
Intended for University administrators, business analysts, managers, systems analysts, and others who have need to express processes by using diagrams and who are interested in gaining an insight on how processes are structured, defined, assessed and represented.

Description

Process maps, diagrams and workflows have become increasingly important in our daily work. These are used as a way of conceptualising and communicating complex activities in an abstract, visual and concise manner. This workshop will provide participants with the required tools to conceptualise and define processes at a high and detailed level, analyse them while at the same time equip them with the practical tools to illustrate and document these. The session also includes a demonstration of Microsoft Visio targeted to practitioners who have a need to draw diagrams that look professional.

There is a cost of $250 per person.

Learning Objectives

This program will enable participants to describe:

• conceptualise and define processes at a high and detailed level
• analyse processes and utilise practical tools to illustrate and document
• explore methods for process analysis and improvement
• analyse and propose ideas for process change.
  

This course is part of the Career Development and Computer Software and Systems Training program.