Enquiries

Updating Your Details

To arrange for your details to be updated on the parking permit database (i.e. if you’ve moved or have a new vehicle), please complete the Change of Parking Permit Details Form.

If Your Permit Doesn't Arrive

If your annual or half year parking permit, purchased by iPay, doesn't arrive within 10 work days, you must complete a New Permit Not Received Form.  

Enquiring About A Parking Fine

There is no provision for approaches to be made to UWS regarding parking fines. If you have any enquiry related to your parking fine, please contact the State Debt Recovery Office (SDRO) on 1300 138 118 or visit the SDRO website (opens in a new window).

To Request A Review Of A Parking Fine

If you believe there are special circumstances that apply to you, or you wish to seek leniency, you can request a review of a parking fine. To find out how, visit the SDRO website (opens in a new window).

Other Parking Enquiries

If you have a general parking related enquiry that is not addressed on Frequently Asked Questions or elsewhere on this website, email parking@uws.edu.au or phone 1800 622 362.