Doctor Anneke Fitzgerald

Doctor Anneke Fitzgerald

ADJUNCT PROFESSOR,
Dean's Unit - School of Business

Personal

Qualifications

  • PhD University of Western Sydney,Nepean
  • GradDipAdEdu University of Western Sydney
  • MCP University of Western Sydney, Macarthur

UWS Organisational Unit (School / Division)

  • Dean's Unit - School of Business

Contact

Email:A.Fitzgerald@uws.edu.au
Extension:3414
Mobile:
Location:11.1.49
Campbelltown
Website:

Publications

Books

  • Wood, J., Zeffane, R., Fromholtz, M. and Fitzgerald, A. (2006), 'Organisational Behaviour: Core concepts and applications', : John Wiley and Sons P/L 0470809515.

Chapters in Books

  • Kippist, L., Hayes, K., Hayes, K., Fitzgerald, A. and Fitzgerald, J. (2012), 'Professional and Managerial Language in Hybrid Industry-Research Organizations and within the Hybrid Clinician Manager Role', Managing Dynamic Technology-Oriented Businesses: High Tech Oranizations and Workplaces, Business Science Reference 9781466618367.
  • Kippist, L., Hayes, K. and Fitzgerald, A. (2012), 'Professional and managerial language in hybrid industry-research organizations and within the hybrid clinician manager role', Managing Dynamic Technology-Oriented Businesses: High Tech Oranizations and Workplaces, Business Science Reference 9781466618367.
  • Curry, J., Fitzgerald, A. and Eljiz, K. (2011), 'Patient journey modelling: Using students as a vehicle for the diffusion of innovation', Health Informatics: The Transformative Power of Innovation, IOS Press 09269630.
  • Fitzgerald, A. and Dadich, A. (2010), 'Organizational-Professional Conflict in Medicine', Culture and Climate in Health Care Organizations, Palgrave MacMillan 9780230584655.
  • Eljiz, K., Fitzgerald, A. and Sloan, T. (2010), 'Interpersonal Relationships and Decision-Making about Patient Flow: What and Who Really Matters?', Culture and Climate in Health Care Organizations, Palgrave MacMillan 9780230584655.
  • Hayes, K. and Fitzgerald, A. (2008), 'Language Norms and Debate in Triple Helix Organizations', Management Practices in High-Tech Environments, IGI Global 9781599045641.
  • Fitzgerald, A., Lum, M. and Dadich, A. (2008), 'How Can Human Technology Improve the Scheduling of Unplanned Surgical Cases', Encyclopedia of Healthcare Information Systems (3 Volumes), IGI Global 9781599048895.
  • Lum, M. and Fitzgerald, A. (2007), 'Dialogues for Negotiating Priorities in Unplanned Emergency Surgical Queues', The Discourse of Hospital Communication : Tracing Complexities in Contemporary Health Care Organizations, Palgrave macmillan 0230506488.
  • Fitzgerald, A. and Hamilton, K. (2006), 'Managing ethics and social responsibility: creating the sustainable corporation', Contemporary Issues in Management and Organisational Behaviour, Thomson 0170121275.
  • Fitzgerald, A., Lum, M. and Teal, G. (2002), 'Learning Styles in the Public Health Sector and a Case of Process Improvement', Organisational Learning and Development, McGraw Hill 7777775576.

Journal Articles

  • Eljiz, K., Hayes, K., Dadich, A., Fitzgerald, A., Sloan, T. and Kobilski, S. (2012), 'Can that work for us? Analysing organisational, group and individual factors for successful health services innovation', Asia Pacific Journal of Health Management, 10.
  • Fitzgerald, A., Eljiz, K., Dadich, A., Sloan, T. and Hayes, K. (2011), 'Health services innovation: Evaluating process changes to improve patient flow', International Journal of Healthcare Technology and Management, 13.
  • Eljiz, K., Hayes, K., Hayes, K., Dadich, A., Fitzgerald, A., Sloan, T. and Kobilski, S. (2011), 'Can that work for us? Analysing organizational, group and individual factors for successful health services innovation', Asia Pacific Journal of Health Management, 10.
  • Chapman, G., Hayes, K., Hayes, K., Sloan, T. and Fitzgerald, A. (2011), 'Organisational change: communicating to Schein's operator, engineer and executive occupational subcultures', International Journal of Learning and Change (IJLC), 15.
  • Eljiz, K., Hayes, K., Dadich, A., Fitzgerald, A., Sloan, T. and Kobilski, S. (2011), 'Can that work for us? Analysing organisational, group and individual factors for successful health services innovation', Asia Pacific Journal of Health Management, 10.
  • Hayes, K., Reed, N. and Fitzgerald, A. (2010), 'Who Are Your Lean Health Customers? Identifying Influential Lean Customers in Health Services: current practice and insights from stakeholder analysis', Asia Pacific Journal of Health Management, 9.
  • Fitzgerald, A., Dadich, A. and Sloan, T. (2010), 'Doing More with Less: ways to improve patient flow in hospital settings', Asia Pacific Journal of Health Management, 11.
  • Hayes, K. and Fitzgerald, A. (2009), 'Managing occupational boundaries to improve innovation outcomes in industry-research organisations', Journal of Management & Organization, 15.
  • Kippist, L. and Fitzgerald, A. (2009), 'Organisational professional conflict and hybrid clinician managers: the effects of dual roles in Australian health care organisations', Journal of Health Organization and Management, 14.
  • Hyde, P., Braithwaite, J. and Fitzgerald, A. (2009), 'Guest Editorial', Journal of Health Organization and Management, 4.
  • Fitzgerald, A. and Dadich, A. (2009), 'Using Visual Analytics to Improve Hospital Scheduling and Patient Flow', Journal of Theoretical and Applied Electronic Commerce Research, 11.
  • Fitzgerald, A. and Dadich, A. (2009), 'The I.D. system: A reliable approach to improve team performance', International Employment Relations Review, 12.
  • Blackman, D. and Fitzgerald, A. (2008), 'Organisational Framing Within the Health Context: a tool kit for adoption - Part 1', Asia Pacific Journal of Health Management, 8.
  • Blackman, D. and Fitzgerald, A. (2008), 'Organisational Framing Within the Health Context: a tool kit for adoption - Part 2', Asia Pacific Journal of Health Management, 6.
  • Fitzgerald, A. and Davison, G. (2008), 'Innovative Health Care Delivery Teams: Learning to be a team player is as important as learning other specialised skills', Journal of Health Organisation and Management, 18.
  • Fitzgerald, A., Dadich, A. and Lum, M. (2007), 'The Operating Theatre Gridlock: how are decisions made on emergency surgical cases', Asia Pacific Journal of Health Management, 9.
  • Hayes, K. and Fitzgerald, A. (2007), 'Business and research forms of debate: argumentation and dissent as barriers to the commercialisation of innovations in hybrid industry-research organisations', International Journal of Technology, Policy and Management, 12.
  • Fitzgerald, A., Dadich, A. and Fitzgerald, J. (2006), 'What can the Instinctive Drive system TM Offer the Workplace? A Wualitative Exploration', Journal of Business Systems Governance & Ethics, 18.
  • Duarte, F. and Fitzgerald, A. (2006), 'Guiding principles for a reflexive approach to teaching organisation studies', Journal of University Teaching and Learning Practice, 9.
  • Fitzgerald, A., Lum, M. and Dadich, A. (2006), 'Scheduling unplanned surgery: a tool for improving dialogue about queue position on emergency theatre lists', Australian Health Review - Journal of the Australian Healthcare Association, 13.
  • Presbury, R., Fitzgerald, A. and Chapman, R. (2005), 'Impediments to Improvements in Service Quality in Luxury Hotels', Managing Service Quality, 16.
  • Fitzgerald, J. and Fitzgerald, A. (2005), 'What Makes Students Tick? The Instinctive Drive SystemTM as a Means to Improve Study Group Performance', The Journal of New Business Ideas and Trends, 8.
  • Fitzgerald, A. and Low, D. (2005), 'Work-Performance-Management in Groups: An Alternative Multi-Rater Feedback Model', Employment Relations Record, 10.
  • Fitzgerald, A. and Teal, G. (2004), 'Health reform, professional identity and occupational sub-cultures: the changing interprofessional relations between doctors and nurses.', Contemporary Nurse - A Journal for the Nursing Profession, 11.
  • Fitzgerald, A. and Teal, G. (2003), 'Health reform, professional identity and occupational sub-cultures: the changing interprofessional relations between doctors and nurses', Contemporary Nurse - A journal for the Nursing Profession, 11.

Conference Papers

  • Hayes, K., Isouard, G., Karimi, L., Smyth, A., Campbell, S., Curry, J., Dadich, A., Ditton, M., Eljiz, K., Fitzgerald, A., Fulop, L. and Herington, C. (2012), 'Building a Research Community of Practice, and Researching Brilliance in Health Care: Now for Something Different', 26th Annual Australian and New Zealand Academy of Management Conference, Perth, WA.
  • Kippist, L. and Fitzgerald, A. (2010), 'The Paradoxical Role of the Hybrid Clinician Manager', 7th Biennial International Conference in Organisational Behaviour in Health Care (OBHC), Mind the Gap: policy and practice in the reform of healthcare, Birmingham, United K.
  • Eljiz, K., Hayes, K., Dadich, A., Fitzgerald, A., Sloan, T. and Kobilski, S. (2010), 'Group factors influencing the diffusion of process innovations from Manufacturing to Health Settings', 7th Biennial International Conference in Organisational Behaviour in Health Care (OBHC), Mind the Gap: policy and practice in the reform of health care, Birmingham, United K.
  • Hayes, K., Dadich, A., Fitzgerald, A., Sloan, T., Eljiz, K. and Kobilski, S. (2010), 'Organisational Factors Influencing the Diffusion of Process Innovations from Manufacturing to Health Services Settings', 7th Biennial International Conference in Organisational Behaviour in Health Care (OBHC), Mind the Gap: policy and practice in the reform of health care, Birmingham, United K.
  • Eljiz, K., Dadich, A., Hayes, K., Fitzgerald, A., Sloan, T. and Kobilski, S. (2010), 'Individual Factors Influencing the Diffusion of Process Innovations from Manufacturing to Health Services Settings', 7th Biennial International Conference in Organisational Behaviour in Health Care (OBHC), Mind the Gap: policy and practice in the reform of health care, Birmingham, United K.
  • Hayes, K., Reed, N. and Fitzgerald, A. (2010), 'Organisational, Group and Individual Lean Health Stakeholders: Adapting Lean Thinking's Customer Focus to Health Services Settings', 7th Biennial International Conference in Organisational Behaviour in Health Care (OBHC), Mind the Gap" policy and practice in the reform of health care, Birmingham, United K.
  • Eljiz, K., Fitzgerald, A., Sloan, T. and Chapman, G. (2010), 'A model for stakeholder interactions in hospitals: towards understanding the patient flow process', 24th ANZAM Conference, Adelaide.
  • Eljiz, K., Fitzgerald, A. and Sloan, T. (2010), 'Health Services Innovation - Achieving Stakeholder Participation', The 11th International CINet Conference, Zurich, Switzerland.
  • Black, H. and Fitzgerald, A. (2009), 'Open innovation in health care services management: Using visual analytics to enhance the innovation environment', 10th International CINet Conference 2009, Brisbane, Australia.
  • Samaranayake, P., Sloan, T., Fitzgerald, A., Hayes, K. and Dadich, A. (2009), 'Continuous Improvement through the Implementation of BPR in Health Services', 10th International CINet Conference 2009, Brisbane, Australia.
  • Siddiqui, N. and Fitzgerald, A. (2009), 'Adaptation of quantitative research instrument to Australian nursing practice environment', 23rd ANZAM Conference 2009 Sustainable Management and Marketing, Southbank, Melbourne, Australia.
  • Johnston, M., Samaranayake, P., Dadich, A. and Fitzgerald, A. (2009), 'Modelling radiology department operation using discrete event simulation', The 18th World IMACS Congress and MODSIM09 International Congress on Modelling and Simulation, Cairns, Australia.
  • Smulders, F., Hayes, K. and Fitzgerald, A. (2008), 'Exploration-Exploitation Transitions In Open Innovation: From Preaching To Practice', 9th International CINet Conference, Valencia, Spain.
  • Eljiz, K., Fitzgerald, A. and Smulders, F. (2008), 'Expertise At Work: Towards Recognition And Utilisation Of Deep Smarts Characteristics', 9th International CINet Conference, Valencia, Spain.
  • Fitzgerald, A., Sloan, T., Simoff, S., Samaranayake, P. and Johnston, M. (2008), 'Visual Workflow and Process Optimisation: A method of analysis for patient flow in the hospital emergency department', 2008 Conference of the Australia and New Zealand Academy of Mangement, University of Auckland, New Zealand.
  • Kippist, L. and Fitzgerald, A. (2008), 'Are Managers from Mars and Doctors from Venus', 2008 Conference of the Australia and New Zealand Academy of Mangement, University of Auckland, New Zealand.
  • Fitzgerald, A. and Dadich, A. (2008), 'Organisational-Professional Conflict in medicine', Sixth International Conference on Organisational Behaviour in Health Care, Sydney.
  • Fitzgerald, A., Dadich, A. and Lum, M. (2007), 'Innovation in the Healthcare Sector: Does a Triage Tool for Scheduling Emergency Surgical Cases Improve Decision-Making Challenges', 8th International CINet Conference, Continuous Innovation - Opportunities and Challenges, Gothenburg, Sweden.
  • Dadich, A., Fitzgerald, J. and Fitzgerald, A. (2007), 'Stress Management in the workplace: Managing human capital through the I.D. SystemTM', Managing our intellectual and social capital: Proceedings of the 21st Australian and New Zealand Academy of Management ANZAM 2007 Conference, Sydney.
  • Hayes, K. and Fitzgerald, A. (2007), 'Herding Cats: Practical and Theoretical Perspectives on Inter-Organisational Knowledge Transfer Across Research-Industry Boundaries', Managing our intellectual and social capital: Proceedings of the 21st Australian and New Zealand Academy of Management ANZAM 2007 Conference, Sydney.
  • Hayes, K. and Fitzgerald, A. (2006), 'Business and Scientific Forms of Argumentation in Commercialization: Dictators and Chinwaggers', 2006 IEEE International Conference on Management of Innovation and Technology (ICMIT), Singapore.
  • Fitzgerald, A. and Dadich, A. (2006), 'Changing Professional Identities: The evolution of professional delineations in the healthcare sector', Management: Pragmatism, Philosophy, Priorities : Proceedings of the 20th ANZAM Conference, Rydges Capricorn Resort, Yeppoon, Queensland.
  • Blackman, D. and Fitzgerald, A. (2006), 'The Role of a multi-method research approach on critical research', Management: Pragmatism, Philosophy, Priorities : Proceedings of the 20th ANZAM Conference, Rydges Capricorn Resort, Yeppoon, Queensland.
  • Fitzgerald, A., Dadich, A., Ferres, N. and Fitzgerald, J. (2006), 'The I.D. SystemTM: An improved way to enhance team performance in the workplace', 2nd International Conference for the Australasian Business and Behavioural Sciences Association (ABBSA), Adelaide, Australia.
  • Blackman, D., Fitzgerald, A. and Mcspadyen, B. (2006), 'Appreciative Inquiry: How does it support Management Development', Management: Pragmatism, Philosophy, Priorities : Proceedings of the 20th ANZAM Conference, Rydges Capricorn Resort, Yeppoon, Queensland.
  • Kippist, L. and Fitzgerald, A. (2006), 'The Value of Management Education for Hybrid Clinician Managers', Management: Pragmatism, Philosophy, Priorities : Proceedings of the 20th ANZAM Conference, Rydges Capricorn Resort, Yeppoon, Queensland.
  • Kiridena, S. and Fitzgerald, A. (2006), 'The Case Study Approach in Operations Management Research', ACSPRI Social Science Methodology Conference 2006, University of Sydney, Sydney, Australia.
  • Dadich, A. and Fitzgerald, A. (2006), 'When two worlds collide: Research partnerships between academia and the private sector', College of Business Research Symposium 2006, University of Western Sydney, Parramatta Campus, Rydalmere, NSW, Australia.
  • Eljiz, K. and Fitzgerald, A. (2006), 'How can research partnerships be helped by informal social networking: an example of PhD access', College of Business Research Symposium 2006, University of Western Sydney, Parramatta Campus, Rydalmere, NSW, Australia.
  • Dadich, A. and Fitzgerald, A. (2006), 'Qualitative research in the making: A practical guide to project design', ACSPRI Social Science Methodology Conference 2006, University of Sydney, Sydney, Australia.
  • Fitzgerald, A., Lum, M. and Dadich, A. (2005), 'How Can Human Technology Improve Decision-making Practices in Operating Rooms', 4th International Conference on the Management of Healthcare & Medical Technology, Aalborg, Denmark.
  • Fitzgerald, A., Ferres, N., Hamilton, K. and Fitzgerald, J. (2005), 'What is Instinctive DriveTM? A Report on the Validation Process of the IDTM System used to improve Team Performance.', ABBSA Conference, Cairns, Australia.
  • Fitzgerald, A. and Hayes, K. (2005), 'Preliminary Findings of an Investigation into Interactions Between Commercial and Scientific Occupational Cultures in Hybrid Research Organisations', 6th International CINet Conference - Continuous Innovation - (Ways of) Making Things Happen, Brighton, United Kingdom.
  • Fitzgerald, A., Lum, M. and Kippist, L. (2004), 'Operating theatre bottlenecks: How are decisions about emergency theatre schedules made', 5th International CINet Conference 2004, Sydney, Australia.
  • Fitzgerald, J. and Fitzgerald, A. (2004), 'To Boldly Go Where No-one Has Gone Before: Multi-campus Teaching Bringing Academics Together', Teaching, Learning & Research 2003, Monash University, Melbourne.
  • Fitzgerald, A. (2004), 'A Multi Method Approach to Research into the Changing of Professional Identities', 2nd International Employment Relations Association (IERA) Conference - Teaching, Learning and Research Symposium 2003, Christchurch, New Zealand.
  • Fitzgerald, A. and Fitzgerald, J. (2004), 'The Use of Games as a Study and Teaching Tool at Universities: A Student's Perspective', 2nd International Employment Relations Association (IERA) Conference - Teaching, Learning and Research Symposium 2003, Christchurch, New Zealand.
  • Fitzgerald, A. and Hinings, B. (2004), 'Changing Professional Identities: The adjustment of professional delineations in health', SAM/IFSAM VIIth World Congress, Goteborg, Sweden.
  • Fitzgerald, A. and Van Marrewijk, A. (2004), 'Redefining Professional Control in Changing Organisations: Two cases of social construction of professional identity in organizations: engineering and medicine', 6th International Conference on Organizational Discourse: Artefacts, Archetypes and Architexts, Amsterdam.
  • Fitzgerald, J. and Fitzgerald, A. (2004), 'What makes students tick? The instinctive drive system as a means to improve study group performance', 4th Teaching, Learning and Resear4ch Conference of the Australasian Division of the International Employment Relations Association (IERA), Ballarat, Victoria.
  • Fitzgerald, A. (2004), 'Moving beyond traditional boundaries: An experiential approach to learning and teaching', 4th Teaching, Learning and Resear4ch Conference of the Australasian Division of the International Employment Relations Association (IERA), Ballarat, Victoria.
  • Presbury, R. and Fitzgerald, A. (2004), 'Mentoring: Teaching and learning through mentoring - absent in the hotel sector', 4th Teaching, Learning and Resear4ch Conference of the Australasian Division of the International Employment Relations Association (IERA), Ballarat, Victoria.
  • Duarte, F. and Fitzgerald, A. (2003), 'Moving Beyond Disciplinary Boundaries: Some Guiding Principles for a ReflexiveApproach to Teaching Employment Relations and Organisation Studi', 11th Annual Conference of the International Employment Relations Association, University of Greenwich, England.
  • Fitzgerald, J. and Fitzgerald, A. (2003), 'To Boldly Go Where No-one Has Gone Before: Multi-Campus Teaching Bringing Academics Together', Third International Employment Relations Association, Melbourne.
  • Al-Hakim, L. and Fitzgerald, A. (2003), 'Web-Mobile-Based Technologies: A Fuzzy Logics Approach to Decision-Making about Queues in Operating Theatre Suites', 4th International We-B Conference 2003, Perth, Western Australia.
  • Fitzgerald, A. and Teal, G. (2003), 'Doctors and Nurses Working Together: The Changing Identity Precincts in Health', 11th Annual Conference of the International Employment Relations Association, University of Greenwich, England.
  • Fitzgerald, A. and Low, D. (2001), 'Using Group Norms to Manage Performance Appraisals: An Alternative To The 360 Degree Feedback Model', 5th International and 8th National Research Conference on Quality and Innovation Management, Melbourne University.

Research

Current Projects

Title:"Lean" process improvement techniques in health care settings: a cross-case comparison between Sweden and Australia
Years:2011-06-29 - 2013-06-28
ID:P00020267
UWS Researchers:Anneke Fitzgerald, Kate Hayes, Louise Kippist and Terry Sloan
Funding:
  • University of Western Sydney

Previous Projects

Title:The Instinctive Drive TM questionnaire: Is team performance predictable?
Years:2004-07-13 - 2005-07-12
ID:P0014336
UWS Researchers:Anneke Fitzgerald and Natalie Ferres
Funding:
  • Link-up International Pty Ltd
Title:Professionals' attitudes when making decisions: the development of a triage model for emergency surgery queues
Years:2004-06-11 - 2005-12-11
ID:P0010776
UWS Researchers:Anneke Fitzgerald and Gregory Teal
Funding:
  • University of Western Sydney
  • Health Administration Corporation
Title:Hospital patient flow and bottlenecks. An exploratory exercise to investigate the extent of value to be gained by a comparison between European and Australian experiences in emergency surgery triage
Years:2004-01-20 - 2005-01-19
ID:P0010324
UWS Researchers:Anneke Fitzgerald
Funding:
  • University of Western Sydney
Title:Can the Instinctive Drive System predict and reduce occupationally induced stress?
Years:2005-07-18 - 2008-02-28
ID:P0014787
UWS Researchers:Anneke Fitzgerald, Deborah Blackman and John Fitzgerald
Funding:
  • Link-up International Pty Ltd
Title:Scholarly visit by Professor Koos Krabbendam to prepare and complete publication(s) and to present findings of our project on decision-making dynamics
Years:2006-01-25 - 2007-07-24
ID:P0014918
UWS Researchers:Anneke Fitzgerald
Funding:
  • University of Western Sydney
Title:The development and testing of criteria for the evaluation of an acute health care re-design program at the Royal Adelaide Hospital focused on improving the patient journey
Years:2009-01-13 - 2010-01-31
ID:P00016458
UWS Researchers:Dash Forghani, Premaratne Samaranayake and Anneke Fitzgerald
Funding:
  • University of Western Sydney
  • Royal Adelaide Hospital
Title:The Instinctive Drive records: exploring data, presenting results and expanding horizons
Years:2008-08-12 - 2010-09-30
ID:P00016286
UWS Researchers:Anneke Fitzgerald, Terry Sloan and Kate Hayes
Funding:
  • Link-up International Pty Ltd
Title:Open Disclosure research and indicator development, including the '100 patient stories project' [via UTS]
Years:2009-07-14 - 2010-03-30
ID:P00017213
UWS Researchers:Ann Dadich, Terry Sloan, Anneke Fitzgerald and Ross Chapman
Funding:
  • Department of Health and Ageing (non ACRG)
Title:Visual optimisation of patient flow in Hospital Emergency Departments
Years:2009-03-11 - 2011-03-10
ID:P00016202
UWS Researchers:Anneke Fitzgerald, Simeon Simoff, Terry Sloan, Premaratne Samaranayake and Mark Johnston
Funding:
  • Australian Research Council (ACRG)
  • Sydney South West Area Health Service
Title:Incorporating Patient Journey Modelling into the Osteoarthritis Chronic Care Program Trial
Years:2011-04-27 - 2011-08-31
ID:P00020252
UWS Researchers:Joanne Curry, Anneke Fitzgerald and Kathy Tannous
Funding:
  • Hunter New England Local Health District
Title:Decision-making dynamics between and within professions when scheduling emergency surgery: a comparison between Dutch and Australian trauma hospitals
Years:2005-07-25 - 2006-08-03
ID:P0014758
UWS Researchers:Anneke Fitzgerald
Funding:
  • University of Western Sydney
Title:Using predictive modelling to optimize the patient journey for the New England North West Regional Cancer Centre Tamworth
Years:2011-09-13 - 2013-01-31
ID:P00020477
UWS Researchers:Joanne Curry, Ante Prodan and Anneke Fitzgerald
Funding:
  • Hunter New England Local Health District

University of Western Sydney

Locked Bag 1797
Penrith NSW 2751

Tel: +61 2 9852 5222

ABN 53 014 069 881
CRICOS Provider No: 00917k

Visit our mobile site